Shipping policy

Where we ship

Available destinations and shipping methods are shown at checkout. Some products cannot be shipped to every location. An order may be declined or canceled if a product or carrier cannot serve the delivery address.

Production and delivery estimates

Products are made to order. Most Printify orders ship after approximately 2–7 business days of production. After production, estimated standard transit is generally 2–5 business days within the United States and 10–30 business days for international destinations, depending on the product, provider, destination, season, and carrier. Any estimate shown at checkout or in an order message is not a guaranteed delivery date.

Express or priority methods may be available for eligible products and destinations. Priority shipping does not necessarily shorten production time. Business days generally exclude weekends and carrier holidays.

Split shipments

Products may be made by different fulfillment providers. A single order can arrive in multiple packages with separate tracking numbers and delivery dates. Shipping charges and delivery options are calculated at checkout.

Tracking and delays

When tracking is available, it will be sent after the carrier receives or scans the shipment. Tracking can take several business days to update. Seasonal volume, severe weather, carrier disruption, customs review, address issues, and product availability can extend delivery times. Contact ascendbrohikes@gmail.com if an order has not shipped within seven business days after entering production or if tracking appears stalled.

Addresses, customs, and import charges

Customers are responsible for entering a complete and accurate delivery address. International customers are responsible for import duties, taxes, brokerage charges, or other destination fees unless checkout expressly states that they are included. Customs processing can delay delivery.